Terms and Conditions

1.1These Terms of Use govern access to and use of https://www.northworkforceconnect.com.au/.

1.2By accessing or using the Website, the user agrees to these Terms of Use.

1.3A person who does not agree to these Terms must not use the Website.

1.4North Workforce Connect may update these Terms by publishing a revised version on the Website. Updated Terms apply from publication.

2.1The Website provides general information about North Workforce Connect’s permanent recruitment services for Employers and Candidates, with a particular focus on Melbourne’s north.

2.2North Workforce Connect may provide:

1. (a)role analysis;
2. (b)targeted Candidate sourcing;
3. (c)preliminary capability and culture-fit assessment;
4. (d)shortlisting and interview coordination;
5. (e)offer and onboarding support;
6. (f)recruitment-linked résumé refinement and interview preparation; and
7. (g)initial-week, 30-day and 60-day post-placement check-ins.

2.3North Workforce Connect works across sectors that may include professional services, government and local government, education, community and health services, human resources, marketing, business support and selected information technology, finance, logistics and operations roles.

2.4The sectors and services described on the Website may change according to business capacity and Employer demand.

3.1North Workforce Connect provides recruitment and introduction services and does not provide labour-hire services.

3.2Unless expressly agreed otherwise in writing:

1. (a)North Workforce Connect does not employ or engage placed Candidates;
2. (b)an Employer employs or engages a successful Candidate directly;
3. (c)North Workforce Connect does not direct or supervise the Candidate’s work; and
4. (d)the Employer is responsible for wages, superannuation, workplace safety, workers compensation and other employment obligations.

4.1Website content is general information only.

4.2Website content:

1. (a)is not employment, workplace, legal, taxation, financial or other professional advice;
2. (b)is not an offer or guarantee of employment;
3. (c)is not a guarantee that a Candidate will be available or suitable;
4. (d)is not a guarantee that an Employer will offer an interview or employment;
5. (e)is not an offer to provide recruitment services on any particular terms; and
6. (f)may change without notice.

4.3Users remain responsible for obtaining and verifying information relevant to their circumstances.

5.1North Workforce Connect does not presently publish a live vacancy list on the Website.

5.2Employment opportunities are discussed individually so that North Workforce Connect can understand a Candidate’s qualifications, strengths, interests and goals before considering potentially suitable introductions.

5.3Contacting North Workforce Connect does not guarantee that a suitable vacancy exists or will become available.

6.1A Candidate must provide accurate, complete and current information.

6.2By submitting a résumé, application or supporting document, the Candidate warrants that:

1. (a)the information is accurate and not misleading;
2. (b)qualifications, licences and registrations are genuine and current;
3. (c)employment history and experience are accurately described;
4. (d)the Candidate is authorised to provide the information; and
5. (e)the material does not infringe another person’s rights.

6.3The Candidate must promptly correct information that becomes inaccurate or incomplete.

6.4North Workforce Connect may decline or discontinue a Candidate’s registration or application where information:

1. (a)is incomplete;
2. (b)cannot reasonably be verified;
3. (c)appears false, misleading or fraudulent; or
4. (d)is not suitable for an available opportunity.

6.5Registration or contact does not guarantee an interview, Trial, offer or Placement.

7.1Recruitment-linked career-readiness assistance may include:

1. (a)a readiness discussion;
2. (b)light-touch résumé refinement;
3. (c)interview preparation;
4. (d)guidance about workplace expectations; and
5. (e)practical support for approaching suitable opportunities.

7.2Career-readiness assistance is provided as part of North Workforce Connect’s recruitment process and is not represented on the Website as a standalone coaching, education or qualification service.

7.3North Workforce Connect does not guarantee that readiness assistance will result in an interview, offer or employment outcome.

8.1Employers must provide accurate and lawful information about vacancies, including:

1. (a)position duties and reporting arrangements;
2. (b)required qualifications, licences and experience;
3. (c)employment status, location and hours;
4. (d)proposed remuneration and benefits;
5. (e)inherent requirements; and
6. (f)workplace and safety information reasonably relevant to Candidates.

8.2Employers must not provide or request publication of information that is:

1. (a)false or misleading;
2. (b)unlawfully discriminatory;
3. (c)defamatory;
4. (d)unsafe; or
5. (e)inconsistent with workplace law.

8.3North Workforce Connect may refuse or discontinue work on a vacancy that may be unlawful, unsafe or misleading.

9.1Employers are responsible for:

1. (a)assessing Candidate suitability;
2. (b)verifying identity, work rights, qualifications, licences and references;
3. (c)undertaking required background checks;
4. (d)determining lawful remuneration and employment conditions;
5. (e)making the final recruitment decision;
6. (f)issuing employment or engagement agreements; and
7. (g)complying with workplace, safety, discrimination, migration and privacy laws.

9.2Candidates are responsible for:

1. (a)deciding whether a role and Employer are suitable;
2. (b)reviewing the terms of an offer;
3. (c)confirming remuneration and employment conditions; and
4. (d)deciding whether to accept employment or engagement.

9.3North Workforce Connect may assess and recommend Candidates but does not make an Employer’s final hiring decision or a Candidate’s decision to accept a role.

10.1A Trial may include an interview, assessment, observation period, practical evaluation or work trial.

10.2North Workforce Connect does not authorise unlawful unpaid productive work.

10.3Before participating in a Trial, a Candidate should confirm:

1. (a)its purpose and duration;
2. (b)the tasks involved;
3. (c)whether it is paid;
4. (d)the applicable rate of pay; and
5. (e)who will supervise it.

10.4The Employer is responsible for:

1. (a)ensuring the Trial is lawful;
2. (b)paying any wages and entitlements that apply;
3. (c)providing a safe workplace, induction and supervision;
4. (d)maintaining required workers compensation and public liability insurance; and
5. (e)managing workplace injuries or incidents.

10.5Participation in a Trial does not make a Candidate an employee, contractor or worker of North Workforce Connect.

11.1North Workforce Connect may conduct initial-week, 30-day and 60-day check-ins after a Placement.

11.2These check-ins are intended to facilitate communication and practical feedback.

11.3Post-placement support does not:

1. (a)make North Workforce Connect the Employer;
2. (b)transfer the Employer’s management responsibilities to North Workforce Connect;
3. (c)guarantee that employment will continue; or
4. (d)require North Workforce Connect to resolve workplace or employment disputes.

12.1Recruitment or referral services may be governed by a separate written agreement, including:

1. (a)an Employer Recruitment Services Agreement;
2. (b)a Candidate Services Agreement; or
3. (c)a Candidate Referral Agreement.

12.2If these Terms are inconsistent with a signed agreement, the signed agreement prevails to the extent of the inconsistency.

12.3Placement Fees, payment arrangements, replacement terms and referral commissions are governed by the applicable signed agreement and not by these Terms.

13.1Users may use the Website only for lawful purposes connected with:

1. (a)seeking employment;
2. (b)seeking recruitment services;
3. (c)making an authorised Candidate referral; or
4. (d)obtaining general information about North Workforce Connect.

13.2Users must not:

1. (a)disrupt the Website or its systems;
2. (b)introduce malware or malicious code;
3. (c)attempt to gain unauthorised access to data or systems;
4. (d)scrape or automatically harvest Website, Candidate or Employer information;
5. (e)submit false or fraudulent information;
6. (f)impersonate another person;
7. (g)infringe intellectual property, confidentiality or privacy rights;
8. (h)harass, threaten, discriminate against or defame another person;
9. (i)transmit unlawful or harmful material; or
10. (j)use Website information for unsolicited marketing or an unauthorised recruitment database.

13.3North Workforce Connect may restrict access where misuse is detected or reasonably suspected.

14.1Website content is owned by or licensed to North Workforce Connect, including:

1. (a)text, graphics, photographs and videos;
2. (b)logos and trade marks;
3. (c)forms, templates and downloads;
4. (d)Website design and layout; and
5. (e)recruitment resources and materials.

14.2Users may view and print Website content for personal, non-commercial use connected with a genuine employment or recruitment purpose.

14.3Users must not reproduce, adapt, distribute, commercialise or communicate Website content without prior written consent, except where permitted by law.

14.4Candidates retain ownership of their original résumés and materials but grant North Workforce Connect a non-exclusive, royalty-free licence to copy, format, store and use those materials for authorised recruitment purposes.

15.1A person submitting content warrants that:

1. (a)the person owns the content or has authority to submit it;
2. (b)the content is accurate and not misleading;
3. (c)the content is not unlawful, defamatory or discriminatory; and
4. (d)its submission and authorised use will not infringe another person’s rights.

15.2North Workforce Connect may decline, remove or edit content where reasonably necessary for formatting, accuracy, legal compliance or Website administration.

16.1The Website may link to or integrate with third-party websites and services.

16.2North Workforce Connect does not control and is not responsible for:

1. (a)third-party content or availability;
2. (b)third-party privacy or security practices;
3. (c)third-party terms; or
4. (d)transactions or communications between a user and a third party.

16.3Use of a third-party service is subject to that provider’s terms.

17.1North Workforce Connect takes reasonable care when maintaining the Website, but content may contain errors, omissions or out-of-date information.

17.2To the maximum extent permitted by law, North Workforce Connect does not guarantee that:

1. (a)the Website will always be available;
2. (b)access will be uninterrupted or error-free;
3. (c)all content will be complete, current or accurate;
4. (d)the Website will be free from harmful components; or
5. (e)defects will be corrected immediately.

17.3North Workforce Connect may change, suspend or discontinue any Website feature without notice.

18.1North Workforce Connect does not guarantee:

1. (a)that a Candidate will receive an interview or employment offer;
2. (b)that an Employer will identify or appoint a suitable Candidate;
3. (c)the accuracy of information supplied by a Candidate, Employer, referee or third party;
4. (d)the conduct or future performance of a Candidate or Employer;
5. (e)that a Candidate will remain employed for any minimum period; or
6. (f)any particular recruitment or employment outcome.

18.2Nothing on the Website creates an employment relationship between North Workforce Connect and a Candidate.

19.1Nothing in these Terms excludes, restricts or modifies a guarantee, right or remedy that cannot lawfully be excluded, including under the Australian Consumer Law.

19.2Where liability for a failure to comply with a non-excludable guarantee may lawfully be limited, North Workforce Connect’s liability for services not ordinarily acquired for personal, domestic or household use is limited, at its option, to:

1. (a)supplying the services again; or
2. (b)paying the reasonable cost of having the services supplied again.

20.1Subject to clause 19 and to the maximum extent permitted by law, North Workforce Connect is not liable for:

1. (a)an Employer’s recruitment or employment decision;
2. (b)a Candidate’s decision to accept or reject a role;
3. (c)the acts or omissions of a Candidate, Employer, referee or third party;
4. (d)the non-commencement or termination of employment;
5. (e)inaccurate information supplied by a user or third party;
6. (f)loss arising from reliance on general Website content;
7. (g)third-party websites or services; or
8. (h)indirect or consequential loss, including loss of profit, revenue, data, opportunity or goodwill.

20.2Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Personal information collected through the Website is handled in accordance with the Privacy Policy.

22.1Users must not send malicious, unlawful, offensive or misleading communications purporting to relate to North Workforce Connect.

22.2A person who receives a suspicious communication appearing to come from North Workforce Connect should contact North Workforce Connect promptly using the contact details published on the Website.

22.3Marketing communications may be stopped using the available unsubscribe process or by contacting North Workforce Connect.

23.1North Workforce Connect may change, suspend or discontinue Website content or functionality at any time.

23.2These Terms may be updated by publication on the Website.

23.3The revised Terms apply from their stated effective date or, if no date is stated, from publication.

If a provision of these Terms is invalid or unenforceable, it is severed to the minimum extent necessary and the remaining provisions continue in effect.

25.1These Terms are governed by the laws of Victoria, Australia.

25.2Each party submits to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.

North Workforce Connect Pty LtdPO Box 1411Epping VIC 3076Email: diane@northworkforceconnect.com.auTelephone: 0407 362 357Business hours: Monday to Friday, 9:00 am–5:00 pm